Job Description:
Bianka & David Lange Enterprises is seeking a motivated and detail-oriented Debt Collection Executive to join our team in Oklahoma. The ideal candidate will have a strong background in debt collection, excellent communication skills, and a proven ability to negotiate effectively. This role requires a minimum of 3 years of experience in debt collection, along with a Bachelor’s degree.
Key Responsibilities:
- Manage and execute the collection of outstanding debts from customers in a professional and timely manner.
- Communicate with customers via phone, email, and letters to remind them of outstanding payments and negotiate repayment plans.
- Analyze customer accounts to identify overdue payments and take appropriate actions to recover debts.
- Maintain accurate and up-to-date records of all debt collection activities.
- Work closely with the finance department to ensure accurate reporting and reconciliation of accounts.
- Handle customer disputes and inquiries regarding outstanding debts, providing solutions and support to resolve issues.
- Monitor payment agreements and follow up with customers to ensure adherence to payment schedules.
- Adhere to company policies, legal guidelines, and industry regulations in all debt collection activities.
- Prepare and present regular reports on debt collection status and outcomes to management.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field.
- Minimum of 3 years of experience in debt collection or a similar role.
- Strong negotiation and interpersonal skills.
- Excellent communication skills, both verbal and written.
- High level of attention to detail and strong organizational skills.
- Ability to handle sensitive and confidential information with professionalism.
- Proficiency in using debt collection software and CRM systems.
- Ability to work independently and manage multiple tasks effectively.
Benefits:
- Competitive salary and benefits package.
- Opportunity for career growth and professional development.
- Supportive and collaborative work environment.
How to Apply:
If you are a results-oriented professional with a passion for debt collection, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications to [email address]. Include “Debt Collection Executive Application” in the subject line.
Bianka & David Lange Enterprises is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds who are eager to contribute to our team.