Bianka & David Lange Enterprises is seeking a dedicated and experienced Customer Support Executive to join our team in Oklahoma USA. The ideal candidate will possess excellent communication skills, a strong customer service background, and a minimum of three years of experience in a similar role. The candidate should be a graduate, capable of handling customer inquiries and providing outstanding support to our valued clients.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues efficiently, ensuring high levels of customer satisfaction.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with other departments to address and resolve customer concerns.
• Provide product and service information to customers.
• Identify and escalate complex issues to the appropriate team members.
• Continuously improve customer service skills through feedback and training sessions.

Qualifications:

• Minimum of a Bachelor’s degree.
• At least 3 years of experience in a customer support role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using customer support software and tools.
• A customer-oriented attitude with the ability to adapt/respond to different types of characters.

Benefits:

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Friendly and supportive work environment.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their experience and qualifications to [email address]. Please include “Customer Support Executive Application – Oklahoma,” in the subject line.

Bianka & David Lange Enterprises is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.